Shipping
We offer standard shipping from our warehouse in Houston, Texas. We ship via UPS, USPS, or Fed Ex, and orders are typically shipped within three business days (Sundays and holidays are not considered ‘business days’). Note: While we maintain an inventory of coffee, ready to ship, circumstances can arise in Yemen which may interrupt our supply chain and delay receipt of product into our Houston facility. Should any unforeseen event delay shipment of product, the items will go on backorder, and we will advise all customers with back ordered products of the new shipping date.
Shipping Costs and Taxes
Shipping costs are calculated at checkout and are based on order weight and zip code location of delivery address. In addition, any applicable sales or use taxes based on the delivery zip code are also applied at checkout. Use our handy cost estimator, here, (add hyperlink) to calculate your probable shipping and tax costs.
Return Policy
Unopened product may be returned within three days of receipt for a full refund of product costs (delivery costs not refunded) with buyer paying return shipping costs. For a product that is incorrect, damaged, contaminated, or unacceptable, please call our Customer Service Department for return or replacement instructions.